Any qualified Hospitality Professional who has at least six months experience in a role is able to register on the platform.

The Hospitality Gig is a platform where any business can post jobs or ‘gigs’. We envisage that there will be three main types of gig opportunity:

1. A ‘project’. For example, needing someone to run a campaign or to review a pricing strategy.  Businesses will be able to post gigs to find someone to complete that project work.
2. Additional resources. For example, a business may have had to cut its front office team right back, but if demand picks up suddenly or if someone is sick they will not have enough people to cover the desk. Our platform will enable businesses to access trained people with the right system knowledge or skills to provide cover – it’s likely someone who used to work for the chain in the same role will be available.
3. ‘Fractional roles’ and ‘flex working’ - the ability to provide regular work on a flexible basis. This may be based on a certain number of hours a week, or the ability to share resources across different properties. Our platform provides a new way to manage this kind of flex work.

In terms of functions, we are initially focussing on commercial, support, and managerial roles in hospitality, so key roles such as sales, revenue, marketing, HR, operations, procurement, and IT.

You will need the details of the role you want to post, and be ready to create a profile on the site, as well as register with Stripe through the system, so that you are able to pay any workers you contract.

The Hospitality Gig intends to ensure that all gig workers registered on the site are real people, who are ready to work.  We have partnered with Stripe Connect, a global payment technology company that builds economic infrastructure for the internet and which is used by Millions of companies in over 120 countries to start, run, and scale their businesses.  Stripe Connect ensures that payments can be made seamlessly through the Hospitality Gig website.  Part of the enrolment process with the Hospitality Gig involves enrollment in Stripe Connect which is used for all payments.  Stripe Connect verifies new user IDs and they also have a built in fraud detection process.

We also ask all gig workers to provide two references, and we manually validate and approve all candidates who are listed on the Hospitality Gig platform, therefore businesses can feel comfortable that a recruiter has reviewed any candidate appearing on the platform, before you do.

We require all gig workers on the platform to create a profile with their employment history and highlight their relevant experience. We only allow gig workers who have at least 6 months experience with a major chain to register.

When posting your gig on the platform you should be clear about the skills and experience you require, and then you can validate these and do your due diligence before deciding on the right gig worker for you through the proposal and messaging tools that the platform provides. We also enable you to create a list of ‘favourites’ whereby you can personally select workers that have the right skills.

A rating system for both gig workers and businesses has been included so that both can easily see how highly regarded the other is from previous work assignments.

There is no cost to businesses for posting opportunities. A fee only applies for gigs completed through the platform, so if the business finds someone through another source there is nothing to pay at all.